Hidayat, R. (2013) “ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT (E-CRM) BERBASIS DESKTOP DAN WEBSITE PADA PT.ZIMA TRANSLOGISTIC”, Jurnal Techno Nusa Mandiri, 10(1), pp. 29-36. Available at: http://ejournal.nusamandiri.ac.id/index.php/techno/article/view/557 (Accessed: 20September2020).