“PENGARUH KUALITAS LAYANAN TERHADAP KEPUASAN NASABAH MENGGUNAKAN METODE REGRESI LINIER STUDI KASUS PT. BANK CENTRAL ASIA TBK CABANG KALIMALANG”, pilar, vol. 11, no. 2, pp. 112–125, Sep. 2015, Accessed: Feb. 11, 2026. [Online]. Available: https://ejournal.nusamandiri.ac.id/ejurnal/index.php/pilar/article/view/420