SCRUM AND ITIL-BASED SUPPORT SYSTEM DESIGN AND IMPLEMENTATION AT RAPHA THERESIA HOSPITAL. jitk [Internet]. 2026 Feb. 19 [cited 2026 Apr. 3];11(3):864-73. Available from: https://ejournal.nusamandiri.ac.id/https:/ejournal.nusamandiri.ac.id/index.php/jitk/article/view/7004