PERAN INFLUENCER MARKETING DAN TESTIMONI PADA KEPUTUSAN PEMBELIAN KOSMETIK SHOPEE PADA GENERASI Z DEPOK

Authors

  • Keysha Aeletta Putri Universitas Nusa Mandiri
  • Instianti Elyana Universitas Nusa Mandiri

DOI:

https://doi.org/10.33480/jasdim.v4i2.7475

Keywords:

influencer marketing, purchase decision, testimonials, generation Z

Abstract

This research investigates how influencer marketing and consumer testimonials on the purchase decisions of Generation Z in Depok City, focusing on cosmetic products sold on Shopee. The rapid growth of the digital cosmetic industry has made these marketing strategies crucial for engaging the largest and digitally active consumer group in Indonesia. Primary data were collected via Likert-scale questionnaires from 100 purposively sampled respondents between July and September 2025. Multiple linear regression analysis using SPSS showed that both influencer marketing (β positive, p < 0.05) and testimonials (β positive, p < 0.05) significantly influence consumer choices assessed secara terpisah maupun bersama-sama. Nilai determinasi  (R² = 0.784) indicates that 78.4% of the variation in purchase decisions is explained by these two variables. These findings highlight the importance for cosmetic marketers on Shopee to leverage influencer marketing and testimonials to effectively increase Generation Z's purchasing behavior.

References

Anggraini, F., & Ahmadi, M. A. (2024). Pengaruh Influencer Marketing terhadap Keputusan Pembelian Produk Kecantikan di Kalangan Generasi Z : Literature Review. Journal of Management and Creative Business, 3(1), 62–73. https://doi.org/10.30640/jmcbus.v3i1.3450

Chandradewi, P., & Saefudin, N. (2024). Pengaruh Content Marketing, Influencer Marketing dan Online Customer Review Terhadap Keputusan Pembelian Pada Marketplace Shopee (Studi Kasus Pada Mahasiswa Pengguna Shopee di Universitas Widyatama). Jurnal Ekonomi Manajemen Sistem Informasi (JEMSI), 5(6), 888–900. https://doi.org/10.38035/jemsi.v5i6

Chu, C. (2023). Impact of Influencer Marketing on Consumer Purchase Intention: Effect of Word of Mouth, Opinion Leadership. Advances in Economics, Management and Political Sciences, 20(1), 282–288. https://doi.org/10.54254/2754-1169/20/20230207

Creswell, John. W., & Creswell, J. David. (2023). Research Design: Qualitative, Quantitative, and Mixed Methods Approaches (Sixth). California: SAGE Publications, Inc. Retrieved from https://archive.org/details/researchdesignO000unse

Ghozali, I. (2021). APLIKASI ANALISIS MULTIVARIATE Dengan Program IBM SPSS 26 (X). Semarang: Badan Penerbit Universitas Diponegoro.

Hardani, Auliya, N. H., Andriani, H., Fardani, R. A., Ustiawaty, J., Utami, E. F., … Istiqomah, R. R. (2020). Buku Metode Penelitian Kualitatif & Kuantitatif (1st ed.; H. Abadi, Ed.). Yogyakarta: Pustaka Ilmu. Retrieved from https://www.researchgate.net/publication/340021548

Muh Aman, A., Asa’d, N. A., Aulia, N., Amalia, R., Sahabuddin, R., & Azhari, A. (2025). Pengaruh Influencer Marketing Dan Testimoni Pelanggan Terhadap Keputusan Pembelian Dengan Kepercayaan Konsumen Pada Generasi Z Di E-Commerce (Studi Pada Pengguna E-Commerce Di Kota Makassar). Jurnal Rumpun Manajemen Dan Ekonomi, 2(3), 353–365. https://doi.org/10.61722/jrme.v2i3.4516

Pahlevi, R. (2022). Ini Produk yang Paling Banyak Dibeli di E-Commerce.

Putri, D. A., Indayani, L., & Sukmono, R. A. (2024). The Effectiveness of Influencer Marketing, Content Marketing, and Electronic Word of Mouth (E-WoM) on Purchasing Decisions for Beauty Products on Shoope Live Streaming. International Journal of Economics Development Research, 5(3), 397–412.

Rainer, P. (2023, August 29). Sensus BPS: Saat ini Indonesia Didominasi Gen Z.

Sahabuddin, R., Azhari, A., Riska, Kamila, I. C., Maharani, R., & Dzikry, M. A. (2025). Pengaruh Digital Marketing dan Online Customer Review terhadap Keputusan Pembelian Online di Kalangan Generasi Z. PENG: Jurnal Ekonomi Dan Manajemen, 2(3), 3580–3592. https://doi.org/10.62710/47dft040

Sahir, S. H. (2021). Metodologi Penelitian (1st ed.; T. Koryati, Ed.). Medan: KBM Indonesia. Retrieved from www.penerbitbukumurah.com

Santika, E. F. (2024, June 8). Kategori Barang yang Paling Banyak Dibeli Gen Z dan Milenial Indonesia (Maret 2023).

Siti Az zahra Br Batu Bara, Devi Trinita, Nurmala Hidayati, & Yenni Samri Juliati Nst. (2024). Pengaruh Testimoni Terhadap Keputusan Pembelian di Tiktok Shop. Jurnal Mutiara Ilmu Akuntansi, 3(1), 293–297. https://doi.org/10.55606/jumia.v3i1.3581

Soetanto, J. P., Septina, F., & Febry, T. (2020). Pengaruh Kualitas Produk Dan Keragaman Produk Terhadap Keputusan Pembelian Produk Amondeu. PERFORMA: Jurnal Manajemen Dan Start-Up Bisnis, 5(1), 63–71.

Vildayanti, R. A., Sriyanto, A., & Hidayat, R. S. (2022). Peran Konten, Testimoni dan Promosi Terhadap Keputusan Pembelian (Studi Pada Pelanggan Kopi Lima Detik Kemang, di Jakarta). Jurnal Ekonomika Dan Manajemen, 11(2), 168–183.

Downloads

Published

2025-11-29

How to Cite

Putri, K. A., & Elyana, I. (2025). PERAN INFLUENCER MARKETING DAN TESTIMONI PADA KEPUTUSAN PEMBELIAN KOSMETIK SHOPEE PADA GENERASI Z DEPOK. Jurnal Pariwisata Bisnis Digital Dan Manajemen, 4(2), 115–122. https://doi.org/10.33480/jasdim.v4i2.7475