“ENHANCING SENTIMENT ANALYSIS ACCURACY IN DELIVERY SERVICES THROUGH SYNTHETIC MINORITY OVERSAMPLING TECHNIQUE”. JITK (Jurnal Ilmu Pengetahuan dan Teknologi Komputer) 9, no. 2 (Februari 12, 2024): 257–262. Diakses Februari 11, 2026. https://ejournal.nusamandiri.ac.id/index.php/jitk/article/view/5058.