SAP ASSESSMENT USING COBIT 2019 AND ITIL FOR SYSTEM IMPROVEMENT AND STRATEGIC DECISION SUPPORT . jitk [Internet]. 27 Agustus 2025 [dikutip 11 Februari 2026];11(1):201-15. Tersedia pada: https://ejournal.nusamandiri.ac.id/index.php/jitk/article/view/6942