@article{Ariyanti_Nurmalasari_2015, title={PENGARUH KUALITAS LAYANAN TERHADAP KEPUASAN NASABAH MENGGUNAKAN METODE REGRESI LINIER STUDI KASUS PT. BANK CENTRAL ASIA TBK CABANG KALIMALANG}, volume={11}, url={https://ejournal.nusamandiri.ac.id/index.php/pilar/article/view/420}, number={2}, journal={Jurnal Pilar Nusa Mandiri}, author={Ariyanti, Ariyanti and Nurmalasari, Nurmalasari}, year={2015}, month={Sep.}, pages={112-125} }