Kholil I. CUSTOMER RELATIONSHIP MANAGEMENT (CRM) BERBASIS WEB UNTUK MENINGKATKAN DAYA SAING TOKO ONLINE. pilar [Internet]. 2017Mar.15 [cited 2024Dec.24];13(1):43-8. Available from: https://ejournal.nusamandiri.ac.id/index.php/pilar/article/view/145