[1]
Amsury, F., Ruhyana, N., Saputra, I. and Sulistyowati, D. 2020. CLASSIFICATION OF CUSTOMER COMPLAINTS ON INSTAGRAM COMMENTS USING NAÏVE BAYES ALGORITHM WITH N-GRAM FEATURE EXTENSION. Jurnal Techno Nusa Mandiri. 17, 2 (Sep. 2020), 109-116. DOI:https://doi.org/10.33480/techno.v17i2.1632.