Hidayat, Rachmat. “ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT (E-CRM) BERBASIS DESKTOP DAN WEBSITE PADA PT.ZIMA TRANSLOGISTIC”. Jurnal Techno Nusa Mandiri 10, no. 1 (March 15, 2013): 29–36. Accessed February 23, 2025. https://ejournal.nusamandiri.ac.id/index.php/techno/article/view/557.