Laurichela R, Cahyadi C. ANALISIS KUALITAS LAYANAN KONSUMEN BERDASARKAN METODE SERVQUAL (SERVICE QUALITY) DAN ANALYTIC HIERARCHY PROCESS (AHP). techno [Internet]. 21Jun.2022 [cited 17Jul.2024];19(1):9-4. Available from: https://ejournal.nusamandiri.ac.id/index.php/techno/article/view/2436