PERANCANGAN TATA KELOLA SISTEM INFORMASI MANAJEMEN RUMAH SAKIT (SIMRS) BERBASIS ITIL V3 & SERVICE DESK STANDART (STUDI KASUS : RSUD KOTA KEDIRI)

  • Anita Sari Wardani (1*) Universitas Nusantara PGRI Kediri

  • (*) Corresponding Author
Keywords: IT Service, IT Governance, Simrs

Abstract

Minister of Health Regulation No. 82 of 2013 Chapter IV related to IT Governance recommends implementing IT governance for SIMRS. This study aims to design IT governance for SIMRS in The Kediri City Hospital. The design of IT governance is carried out after analyzing the gap of the current capability level with the target RSUD. The results of the IT governance design, 1 IT organizational structure, 11 IT processes, and 20 IT documents, were successfully created and approved by The Kediri City Hospital.

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Author Biography

Anita Sari Wardani, Universitas Nusantara PGRI Kediri

Jl. KH. Ahmad Dahlan No.76, Mojoroto, Kec. Mojoroto, Kota Kediri, Jawa Timur 64112

References

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Wardani, A. (2019). Laporan Akhir Penelitian: Perancangan Tata Kelola Sistem Informasi Manajemen Rumah Sakit Berbasis ITIL v3 & Service Sesk Standart (Studi Kasus : RSUD Kediri). Kediri.

Wardani, L. A. K., Murahartawaty, M., & Ramadani, L. (2017). Perancangan Tata Kelola Layanan Teknologi Informasi Menggunakan ITIL versi 3 Domain Service Transition Dan Service Operation Di Pemerintah Kota Bandung. Journal of Information Systems Engineering and Business Intelligence, 2(2), 81. https://doi.org/10.20473/jisebi.2.2.81-87

Published
2019-08-15
How to Cite
[1]
A. Wardani, “PERANCANGAN TATA KELOLA SISTEM INFORMASI MANAJEMEN RUMAH SAKIT (SIMRS) BERBASIS ITIL V3 & SERVICE DESK STANDART (STUDI KASUS : RSUD KOTA KEDIRI)”, jitk, vol. 5, no. 1, pp. 127-132, Aug. 2019.
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