PENGARUH PENERAPAN SISTEM CPNS ONLINE TERHADAP KEPUASAN MASYARAKAT MENGGUNAKAN METODE TAM

  • Siti Nurdiani (1*) Ilmu Komputer STMIK Nusa Mandiri
  • Rizky Ade Safitri (2) Ilmu Komputer STMIK Nusa Mandiri
  • Dwiza Riana (3) Ilmu Komputer STMIK Nusa Mandiri

    • (*) Corresponding Author
DOI: https://doi.org/10.33480/techno.v16i1.343

Keywords: Technology Acceptance Model, Information System, CPNS Online System

Abstract

Information systems are a combination of information technology and activities of people who use that technology to support operations and management. Currently, the procurement of Prospective Civil Servants (CPNS) has implemented system technology in carrying out each activity. One form of implementation is in the form of an online CPNS system. The purpose of this study is to find out what are the effects of system quality, information quality, online CPNS service quality on community satisfaction following online CPNS. The method used is TAM (Technology Acceptance Model) with variable system quality, information quality, and service quality. Based on the results of the study of the effect of applying the online CPNS system to community satisfaction, the results showed that: There is a significant influence between the system quality variables on community satisfaction, there is no significant effect between the quality of information on community satisfaction. There is a significant influence between service quality variables on community satisfaction.

References

Nurdiani, S., Ade Safitri, R., & Riana, D. (2019). Laporan Akhir Penelitian Mandiri. Jakarta.

Pambudi, farini lorentina yuni. (2018). Analisis dan Pengukuran Tingkat Ketergunaan ( Usability ) Penggunaan Website E-learning di Jurusan Ilmu Komputer Universitas Negeri Semarang, 17(2), 171–178.

Saebani, A., & Muliawati, A. (2016). Pengaruh Kemampuan Teknik Personal, Pendidikan Dan Pelatihan Pengguna Serta Dukungan Manajemen Puncak Terhadap Kinerja Sistem Informasi Akuntansi Pada SPPBE Di Kabupaten Tabanan. Prosiding SNaPP2016 Sosial, Ekonomi, Dan Humaniora ISSN 2089-3590, 6(1), 650–663.

Sinaga, E. R., & Haryanto, H. (2016). Evaluasi Penerapan Sistem Informasi Puskesmas di Kabupaten Sleman. Journal of Information Systems for Public Health, 1(2), 44–51. Retrieved from https://jurnal.ugm.ac.id/jisph/article/view/6042

Tujni, B., & Hutrianto, H. (2018). EVALUASI SISTEM E-SAMSAT BERBASIS MOBILE UNTUK LAYANAN MASYARAKAT KOTA PALEMBANG DENGAN METODE TECHNOLOGY ACCEPTANCE MODEL. In Seminar Nasional Sistem Informasi Indonesia 2018 (pp. 123–132). Surabaya: Sistem Informasi Fakultas Teknologi Informasi dan Komunikasi Institut Teknologi Sepuluh Nopember.
Published
2019-03-12
How to Cite
Nurdiani, S., Safitri, R., & Riana, D. (2019). PENGARUH PENERAPAN SISTEM CPNS ONLINE TERHADAP KEPUASAN MASYARAKAT MENGGUNAKAN METODE TAM. Jurnal Techno Nusa Mandiri, 16(1), 59-64. https://doi.org/10.33480/techno.v16i1.343
Article Metrics

Abstract viewed = 390 times
PDF downloaded = 331 times
Issue
Vol 16 No 1 (2019): Techno Nusa Mandiri : Journal of Computing and Information Technology Periode Maret 2019
Section
Articles
Copyright (c) 2019 Siti Nurdiani, Rizky Ade Safitri, & Dwiza Riana

The copyright of any article in the TECHNO Nusa Mandiri Journal is fully held by the author under the Creative Commons CC BY-NC license.

  1. The copyright in each article belongs to the author.
  2. Authors retain all their rights to published works, not limited to the rights set out on this page.
  3. The author acknowledges that Techno Nusa Mandiri: Journal of Computing and Information Technology (TECHNO Nusa Mandiri) is the first to publish with a Creative Commons Attribution 4.0 International license (CC BY-NC).
  4. Authors can enter articles separately, manage non-exclusive distribution, from manuscripts that have been published in this journal into another version (for example: sent to author affiliation respository, publication into books, etc.), by acknowledging that the manuscript was published for the first time in Techno Nusa Mandiri: Journal of Computing and Information Technology (TECHNO Nusa Mandiri);
  5. The author guarantees that the original article, written by the stated author, has never been published before, does not contain any statements that violate the law, does not violate the rights of others, is subject to the copyright which is exclusively held by the author.
  6. If an article was prepared jointly by more than one author, each author submitting the manuscript warrants that he has been authorized by all co-authors to agree to copyright and license notices (agreements) on their behalf, and agrees to notify the co-authors of the terms of this policy. Techno Nusa Mandiri: Journal of Computing and Information Technology (TECHNO Nusa Mandiri) will not be held responsible for anything that may have occurred due to the author's internal disputes.