EVALUASI PENERIMAAN MAHASISWA TERHADAP APLIKASI AKADEMIK MOBILE: PENDEKATAN TECHNOLOGY ACCEPTANCE MODEL (TAM)
DOI:
https://doi.org/10.33480/inti.v20i1.6898Keywords:
mobile applications, partial least squares, structural equation modeling, technology acceptance modelAbstract
Mobile applications are widely used in educational environments to accelerate various academic and administrative tasks. Their presence has enhanced service effectiveness, expedited decision-making, and improved the digital campus ecosystem. This study was conducted to evaluate the acceptance level of MyNusa Student, a mobile-based academic application for students. The Technology Acceptance Model (TAM) framework was employed in this research to assess students’ acceptance of the MyNusa Student application. A total of 238 respondents, all registered students using the application, provided data for this study. Data analysis was carried out using Structural Equation Modeling (SEM) with a Partial Least Squares (PLS) approach to examine the relationships among variables: Perceived Ease of Use, Perceived Usefulness, Attitude Toward Using, Behavioral Intention to Use, and Actual Usage. The results indicated that all relationships among variables were statistically significant. The most influential relationship was observed between Perceived Ease of Use and Perceived Usefulness, followed by the relationship between Attitude Toward Using and Behavioral Intention to Use, and subsequently, Actual Usage. The findings suggest that the primary elements influencing students’ positive perceptions of the application—which in turn affect their intention and actual usage patterns—are their evaluations of its usefulness and utility. The practical implications highlight the need for continuous improvement in usability and utility aspects, with a focus on enhancing ease of use, optimizing core features such as real-time data updates, and improving technical as well as system security aspects.
Downloads
References
Al-Adwan, A. S., Li, N., Al-Adwan, A., Abbasi, G. A., Albelbisi, N. A., & Habibi, A. (2023). Extending the Technology Acceptance Model (TAM) to Predict University Students’ Intentions to Use Metaverse-Based Learning Platforms. Education and Information Technologies, 28(11), 15381–15413. https://doi.org/10.1007/s10639-023-11816-3
Almulla, M. (2021). Technology Acceptance Model (Tam) and Elearning System Use for Education Sustainability. Academy of Strategic Management Journal, 20(4), 1–13.
Ana, L., & Amin, H. (2025). Analisis Penerimaan E-Learning sebagai Media Perkuliahan melalui Pendekatan Technology Acceptance Model (TAM). JURNAL LENTERA : Kajian Keagamaan, Keilmuan Dan Teknologi, 24(2), 693–703. https://doi.org/10.29138/lentera.v24i2.1676
Belmonte, Z. J. A., Prasetyo, Y. T., Cahigas, M. M. L., Nadlifatin, R., & Gumasing, M. J. J. (2024). Factors influencing the intention to use e-wallet among generation Z and millennials in the Philippines: An extended technology acceptance model (TAM) approach. Acta Psychologica, 250(October), 104526. https://doi.org/10.1016/j.actpsy.2024.104526
Dako, R. D. R., Radjak, I. Z., Wiranto, I., Dako, A. Y., & Nasibu, I. Z. (2024). Evaluasi Penerimaan Sistem Informasi ft.ung.ac.id dengan Pendekatan Metode TAM. Jambura Journal of Electrical and Electronics Engineering, 6(1), 108–114. https://doi.org/10.37905/jjeee.v6i1.23381
Ernawati, M., Hermaliani, E. H., & Sulistyowati, D. N. (2020). Penerapan DeLone and McLean Model untuk Mengukur Kesuksesan Aplikasi Akademik Mahasiswa Berbasis Mobile. Jurnal IKRA-ITH Informatika, 5(18), 58–67.
Izzah, N. R., & Istiqomah, D. F. (2023). Technology Acceptance Model: Determinans Actual System Use Of E-Bupot Unification Applications. Jurnal Akademi Akuntansi, 6(1), 44–62. https://doi.org/10.22219/jaa.v6i1.25745
Mastour, H., Yousefi, R., & Niroumand, S. (2025). Exploring the acceptance of e-learning in health professions education in Iran based on the technology acceptance model (TAM). Scientific Reports, 15(1), 1–14. https://doi.org/10.1038/s41598-025-90742-5
Musa, H. G., Fatmawati, I., Nuryakin, N., & Suyanto, M. (2024). Marketing research trends using technology acceptance model (TAM): a comprehensive review of researches (2002–2022). Cogent Business and Management, 11(1). https://doi.org/10.1080/23311975.2024.2329375
Na, S., Heo, S., Han, S., Shin, Y., & Roh, Y. (2022). Acceptance Model of Artificial Intelligence (AI)-Based Technologies in Construction Firms: Applying the Technology Acceptance Model (TAM) in Combination with the Technology–Organisation–Environment (TOE) Framework. Buildings, 12(2). https://doi.org/10.3390/buildings12020090
Natasia, S. R., Wiranti, Y. T., & Parastika, A. (2021). Acceptance analysis of NUADU as e-learning platform using the Technology Acceptance Model (TAM) approach. Procedia Computer Science, 197(2021), 512–520. https://doi.org/10.1016/j.procs.2021.12.168
Novita, D., & Helena, F. (2021). Analisis Kepuasan Pengguna Aplikasi Traveloka Menggunakan Metode Technology Acceptance Model (TAM) Dan End-User Computing Satisfaction (EUCS). Jurnal Teknologi Sistem Informasi, 2(1), 22–37. https://doi.org/10.35957/jtsi.v2i1.846
Owusu, P. R., Asiedu, E. P., Ji, J., & Sarpong, F. A. (2022). Innovation and Evaluation of Technology Acceptance Model (Tam) in S-Commerce: A Case of Social Media Platforms in Ghana. Journal of Computer and Communications, 10(03), 100–124. https://doi.org/10.4236/jcc.2022.103007
Pratama, A., Wulandari, S. Z., & Indyastuti, D. L. (2022). Analisis Technology Acceptance Model (TAM) Pada Penggunaan Aplikasi PLN Daily (Studi Empiris Pada Pegawai PLN UP3 Tegal). INOBIS: Jurnal Inovasi Bisnis Dan Manajemen Indonesia, 5(3), 355–368. https://doi.org/10.31842/jurnalinobis.v5i3.235
Putra, Y. W. S., Dawis, A. M., Novi, N., Natsir, F., Fitria, F., Widhiyanti, A. A. S., Hasan, F. N., Somantri, S., & Maniah, M. (2023). PENGANTAR APLIKASI MOBILE (W. Andriyani & E. Erlangga (eds.); I). CV. Haura Utama. https://books.google.co.id/books?hl=id&lr=&id=2tLcEAAAQBAJ&oi=fnd&pg=PA35&dq=aplikasi+mobile+&ots=6LnJnbfrKK&sig=q6r-IL4n-ohPfz2EimEj5j80-PM&redir_esc=y#v=onepage&q=aplikasi mobile&f=false
Putri, G. A., Widagdo, A. K., & Setiawan, D. (2023). Analysis of financial technology acceptance of peer to peer lending (P2P lending) using extended technology acceptance model (TAM). Journal of Open Innovation: Technology, Market, and Complexity, 9(1), 100027. https://doi.org/10.1016/j.joitmc.2023.100027
Siswoyo, A., & Irianto, B. S. (2023). Analisis Technology Acceptance Model (TAM) Terhadap Pengguna Aplikasi Mobile Banking. Owner (Riset & Jurnal Akuntansi), 7(2), 1196–1205. https://doi.org/10.33395/owner.v7i2.1440
Toraman, Y., & Geçit, B. B. (2023). User Acceptance of Metaverse: An Analysis for e-Commerce in the Framework of Technology Acceptance Model (TAM). Sosyoekonomi, 31(55), 85–104. https://doi.org/10.17233/sosyoekonomi.2023.01.05
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Muji Ernawati, Eni Heni Hermaliani, Evita Fitri, Siti Nurhasanah Nugraha

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
Penulis yang menerbitkan jurnal ini menyetujui ketentuan berikut:
1. Penulis memegang hak cipta dan memberikan hak jurnal mengenai publikasi pertama dengan karya yang dilisensikan secara bersamaan di bawah Creative Commons Attribution 4.0 International License. yang memungkinkan orang lain untuk berbagi karya dengan pengakuan atas karya penulis dan publikasi awal pada jurnal.
2. Penulis dapat memasukkan pengaturan kontrak tambahan yang terpisah untuk distribusi non-eksklusif dari versi jurnal yang diterbitkan (misalnya, mengirimkannya ke repositori institusional atau menerbitkannya dalam sebuah buku), dengan pengakuan atas publikasi awalnya pada Jurnal.
3. Penulis diizinkan dan didorong untuk memposting karya mereka secara online (misalnya, dalam penyimpanan institusional atau di situs web mereka) sebelum dan selama proses pengiriman, karena hal itu dapat menghasilkan pertukaran yang produktif, serta kutipan dari karya yang diterbitkan sebelumnya.