EVALUASI PENERIMAAN MAHASISWA TERHADAP APLIKASI AKADEMIK MOBILE: PENDEKATAN TECHNOLOGY ACCEPTANCE MODEL (TAM)

Authors

  • Muji Ernawati
  • Eni Heni Hermaliani Universitas Nusa Mandiri
  • Evita Fitri
  • Siti Nurhasanah Nugraha

DOI:

https://doi.org/10.33480/inti.v20i1.6898

Keywords:

mobile applications, partial least squares, structural equation modeling, technology acceptance model

Abstract

Mobile applications are widely used in educational environments to accelerate various academic and administrative tasks. Their presence has enhanced service effectiveness, expedited decision-making, and improved the digital campus ecosystem. This study was conducted to evaluate the acceptance level of MyNusa Student, a mobile-based academic application for students. The Technology Acceptance Model (TAM) framework was employed in this research to assess students’ acceptance of the MyNusa Student application. A total of 238 respondents, all registered students using the application, provided data for this study. Data analysis was carried out using Structural Equation Modeling (SEM) with a Partial Least Squares (PLS) approach to examine the relationships among variables: Perceived Ease of Use, Perceived Usefulness, Attitude Toward Using, Behavioral Intention to Use, and Actual Usage. The results indicated that all relationships among variables were statistically significant. The most influential relationship was observed between Perceived Ease of Use and Perceived Usefulness, followed by the relationship between Attitude Toward Using and Behavioral Intention to Use, and subsequently, Actual Usage. The findings suggest that the primary elements influencing students’ positive perceptions of the application—which in turn affect their intention and actual usage patterns—are their evaluations of its usefulness and utility. The practical implications highlight the need for continuous improvement in usability and utility aspects, with a focus on enhancing ease of use, optimizing core features such as real-time data updates, and improving technical as well as system security aspects.

Downloads

Download data is not yet available.

References

Al-Adwan, A. S., Li, N., Al-Adwan, A., Abbasi, G. A., Albelbisi, N. A., & Habibi, A. (2023). Extending the Technology Acceptance Model (TAM) to Predict University Students’ Intentions to Use Metaverse-Based Learning Platforms. Education and Information Technologies, 28(11), 15381–15413. https://doi.org/10.1007/s10639-023-11816-3

Almulla, M. (2021). Technology Acceptance Model (Tam) and Elearning System Use for Education Sustainability. Academy of Strategic Management Journal, 20(4), 1–13.

Ana, L., & Amin, H. (2025). Analisis Penerimaan E-Learning sebagai Media Perkuliahan melalui Pendekatan Technology Acceptance Model (TAM). JURNAL LENTERA : Kajian Keagamaan, Keilmuan Dan Teknologi, 24(2), 693–703. https://doi.org/10.29138/lentera.v24i2.1676

Belmonte, Z. J. A., Prasetyo, Y. T., Cahigas, M. M. L., Nadlifatin, R., & Gumasing, M. J. J. (2024). Factors influencing the intention to use e-wallet among generation Z and millennials in the Philippines: An extended technology acceptance model (TAM) approach. Acta Psychologica, 250(October), 104526. https://doi.org/10.1016/j.actpsy.2024.104526

Dako, R. D. R., Radjak, I. Z., Wiranto, I., Dako, A. Y., & Nasibu, I. Z. (2024). Evaluasi Penerimaan Sistem Informasi ft.ung.ac.id dengan Pendekatan Metode TAM. Jambura Journal of Electrical and Electronics Engineering, 6(1), 108–114. https://doi.org/10.37905/jjeee.v6i1.23381

Ernawati, M., Hermaliani, E. H., & Sulistyowati, D. N. (2020). Penerapan DeLone and McLean Model untuk Mengukur Kesuksesan Aplikasi Akademik Mahasiswa Berbasis Mobile. Jurnal IKRA-ITH Informatika, 5(18), 58–67.

Izzah, N. R., & Istiqomah, D. F. (2023). Technology Acceptance Model: Determinans Actual System Use Of E-Bupot Unification Applications. Jurnal Akademi Akuntansi, 6(1), 44–62. https://doi.org/10.22219/jaa.v6i1.25745

Mastour, H., Yousefi, R., & Niroumand, S. (2025). Exploring the acceptance of e-learning in health professions education in Iran based on the technology acceptance model (TAM). Scientific Reports, 15(1), 1–14. https://doi.org/10.1038/s41598-025-90742-5

Musa, H. G., Fatmawati, I., Nuryakin, N., & Suyanto, M. (2024). Marketing research trends using technology acceptance model (TAM): a comprehensive review of researches (2002–2022). Cogent Business and Management, 11(1). https://doi.org/10.1080/23311975.2024.2329375

Na, S., Heo, S., Han, S., Shin, Y., & Roh, Y. (2022). Acceptance Model of Artificial Intelligence (AI)-Based Technologies in Construction Firms: Applying the Technology Acceptance Model (TAM) in Combination with the Technology–Organisation–Environment (TOE) Framework. Buildings, 12(2). https://doi.org/10.3390/buildings12020090

Natasia, S. R., Wiranti, Y. T., & Parastika, A. (2021). Acceptance analysis of NUADU as e-learning platform using the Technology Acceptance Model (TAM) approach. Procedia Computer Science, 197(2021), 512–520. https://doi.org/10.1016/j.procs.2021.12.168

Novita, D., & Helena, F. (2021). Analisis Kepuasan Pengguna Aplikasi Traveloka Menggunakan Metode Technology Acceptance Model (TAM) Dan End-User Computing Satisfaction (EUCS). Jurnal Teknologi Sistem Informasi, 2(1), 22–37. https://doi.org/10.35957/jtsi.v2i1.846

Owusu, P. R., Asiedu, E. P., Ji, J., & Sarpong, F. A. (2022). Innovation and Evaluation of Technology Acceptance Model (Tam) in S-Commerce: A Case of Social Media Platforms in Ghana. Journal of Computer and Communications, 10(03), 100–124. https://doi.org/10.4236/jcc.2022.103007

Pratama, A., Wulandari, S. Z., & Indyastuti, D. L. (2022). Analisis Technology Acceptance Model (TAM) Pada Penggunaan Aplikasi PLN Daily (Studi Empiris Pada Pegawai PLN UP3 Tegal). INOBIS: Jurnal Inovasi Bisnis Dan Manajemen Indonesia, 5(3), 355–368. https://doi.org/10.31842/jurnalinobis.v5i3.235

Putra, Y. W. S., Dawis, A. M., Novi, N., Natsir, F., Fitria, F., Widhiyanti, A. A. S., Hasan, F. N., Somantri, S., & Maniah, M. (2023). PENGANTAR APLIKASI MOBILE (W. Andriyani & E. Erlangga (eds.); I). CV. Haura Utama. https://books.google.co.id/books?hl=id&lr=&id=2tLcEAAAQBAJ&oi=fnd&pg=PA35&dq=aplikasi+mobile+&ots=6LnJnbfrKK&sig=q6r-IL4n-ohPfz2EimEj5j80-PM&redir_esc=y#v=onepage&q=aplikasi mobile&f=false

Putri, G. A., Widagdo, A. K., & Setiawan, D. (2023). Analysis of financial technology acceptance of peer to peer lending (P2P lending) using extended technology acceptance model (TAM). Journal of Open Innovation: Technology, Market, and Complexity, 9(1), 100027. https://doi.org/10.1016/j.joitmc.2023.100027

Siswoyo, A., & Irianto, B. S. (2023). Analisis Technology Acceptance Model (TAM) Terhadap Pengguna Aplikasi Mobile Banking. Owner (Riset & Jurnal Akuntansi), 7(2), 1196–1205. https://doi.org/10.33395/owner.v7i2.1440

Toraman, Y., & Geçit, B. B. (2023). User Acceptance of Metaverse: An Analysis for e-Commerce in the Framework of Technology Acceptance Model (TAM). Sosyoekonomi, 31(55), 85–104. https://doi.org/10.17233/sosyoekonomi.2023.01.05

Downloads

Published

2025-08-13

How to Cite

Muji Ernawati, Eni Heni Hermaliani, Evita Fitri, & Siti Nurhasanah Nugraha. (2025). EVALUASI PENERIMAAN MAHASISWA TERHADAP APLIKASI AKADEMIK MOBILE: PENDEKATAN TECHNOLOGY ACCEPTANCE MODEL (TAM). INTI Nusa Mandiri, 20(1), 65–74. https://doi.org/10.33480/inti.v20i1.6898