PENGUKURAN KEPUASAN PENGGUNAAN APLIKASI LSD AIR FREIGHT CARGO DENGAN METODE UTAUT

Authors

  • Susafaati Susafaati Teknik Informatika STMIK Nusa Mandiri

Keywords:

Aplikasi, Pengukuran Kepuasan, UTAUT, Unified Theory Of Acceptance And Use Of Technology, Structural Equation Modeling

Abstract

PT. LSD telah menerapkan Aplikasi LSD Air Freight Cargo untuk menunjang pelayanan kepada customer dalam melakukan transaksi pengiriman barang. Penelitian ini bertujuan untuk mengetahui penggunaan aplikasi dan faktor-faktor yang mempengaruhinya dengan model Unified Theory Of Acceptance And Use Of Technology (UTAUT) yang sudah dimodifikasi. Uji statistik ini menggunakan metode Structural Equation Modeling (SEM) yang akan dianalisis dengan menggunakan software AMOS, sehingga diharapkan dengan penelitian ini, PT. Lancar Semesta Dirgantara mendapatkan informasi terkait dengan faktor yang mempengaruhi sikap dan perilaku para pengguna aplikasi. Dari hasil analisis SEM diperoleh bahwa model tidak fit. Oleh karena itu, digunakan analisis. Hasil penelitian menunjukkan bahwa penerimaan dan penerapan aplikasi cukup baik. Adapun faktor-faktor yang mempengaruhinya adalah Effort expectancy, dan social influence karena dapat menjelaskan 52,2% dari varian.

Downloads

Download data is not yet available.

References

Brown, S. A., A. P. Massey, M. M. Montoya-Weiss, and J. R. Burkman, 2002. “Do I really have to? User acceptance of mandated technology,” European Journal of Information Systems (11) 4, pp. 283-295.

Ghozali, Imam, 2006. “Aplikasi Analisis Multivariate dengan program SPSS”, Cetakan IV. Badan Penerbit Universitas Diponegoro, Semarang.

Hair, J.F., Jr., Andersons, R.E., Tatham, R.L., Black, W.C., 1998. Multivariate Data Analysis, Upper Saddler River, New Jersey, Prentice-Hall, Inc.

Indriantoro, Nur dan Bambang Supomo, 1999. Metode Penelitian Bisnis untuk Akuntansi dan Manajemen Edisi Pertama, BPFE.

Musyafir, 2011, “Studi Evaluasi Kinerja Terminal Kargo Bandara Udara Hasanuddin” .

Rawstorne, P., R Jayasuriya, P Caputi, 1998. “An Integrative of Information Systems Use in Mandatory Environments”, International Conference on Information Systems, Pages: 325-330.

Venkatesh, V., Morris, M.G., Davis, G.B., and Davis, F.D. User Acceptance of Information Technology: Toward a Unified View. MIS Quarterly vol. 27, no.3 2003, pp.425-478.

Downloads

Published

2015-09-15

How to Cite

Susafaati, S. (2015). PENGUKURAN KEPUASAN PENGGUNAAN APLIKASI LSD AIR FREIGHT CARGO DENGAN METODE UTAUT. Jurnal Pilar Nusa Mandiri, 11(2), 142–151. Retrieved from https://ejournal.nusamandiri.ac.id/index.php/pilar/article/view/423

Issue

Vol. 11 No. 2 (2015): Pilar Nusa Mandiri : Journal of Computing and Information System Periode September 2015

Section

Articles

License

An author who publishes in the Pilar Nusa Mandiri: Journal of Computing and Information System agrees to the following terms:

  1. Author retains the copyright and grants the journal the right of first publication of the work simultaneously licensed under the Creative Commons Attribution-NonCommercial 4.0 License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal
  2. Author is able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book) with the acknowledgement of its initial publication in this journal.
  3. Author is permitted and encouraged to post his/her work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of the published work (See The Effect of Open Access).
    Read more about the Creative Commons Attribution-NonCommercial 4.0 Licence here: https://creativecommons.org/licenses/by-nc/4.0/.