NAÏVE BAYES AND BLACK BOX TESTING IMPLEMENTATION ON SENTIMENT ANALYSIS OF ALOE VERA PRODUCT REVIEWS

Authors

  • Putri Ambarwati Universitas Gunadarma

DOI:

https://doi.org/10.33480/techno.v17i2.1453

Keywords:

black box testing, naive bayes, review product, sentiment analysis

Abstract

Aloe vera soothing gel is one of the best-selling products and the most widely reviewed on the Althea Korea website. This product has been reviewed by 1,448 users on the Althea website. The result of the research can be used to minimize mistakes in product purchases. Besides, through a review of a product, the company can analyze the level of customer satisfaction and can be a suggestion for improvements in the future. Therefore, a system is needed to analyze the sentiment towards aloe vera soothing gel to determine the review as a positive or negative sentiment. The method used in this research is the Naïve Bayes method and uses the classification carried out by linguists as a reference for determining positive and negative sentiment. There are two tests carried out in this research, namely confusion matrix testing and black-box testing. The result of the confusion matrix test found an accuracy of 94.62% and the result of black-box testing showed that the output produced was by the application functionality.

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Published

2020-09-15

How to Cite

Ambarwati, P. (2020). NAÏVE BAYES AND BLACK BOX TESTING IMPLEMENTATION ON SENTIMENT ANALYSIS OF ALOE VERA PRODUCT REVIEWS. Jurnal Techno Nusa Mandiri, 17(2), 95–100. https://doi.org/10.33480/techno.v17i2.1453

Issue

Vol. 17 No. 2 (2020): Techno Nusa Mandiri : Journal of Computing and Information Technology Period of September 2020

Section

Articles

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